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Steps to follow in case of damages produced to the household or to the goods contained in it


  • Copy of the owner’s identity card
  • Witness’ statements
  • Documents emitted by the competent authorities according to the risk:
    • in case that an event occurred as a result of the water pipe leakage the address from the owners association is needed
    • in case of theft or vandalism it is necessary an address emitted by the police*
    • in case of fire you must present the record emitted by the fire brigade.

* The ascertainment can be done without the address emitted by the police, but it has to be brought immediately after it is released by the competent authorities

Prices according to current Telekom rates, for details check  www.Telekom.ro